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BLOGS: UX Research Leadership | Servant Leaders Lessons | UX Research Case Studies and Impact
UX Research Methods and Best Practices | UX Research Ops & Processes

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Case Study: Using AI to Accelerate Competitive Audits

Case Study: Improving Benefits Find-ability for Senior Members

Case Study: From ROI to Rollout-Building a Scalable UX Optimization Framework

Case Study: Enhancing Digital Experiences Through Human-Centered Usability Principles

Case Study: Re-Engineering the Asurion Claims Experience

Case Study: Transforming Customer Service Through Voice Portal Optimization

Case Study: Driving Revenue Growth Through UX Optimization

Case Study: Enhancing Nu Skin's Digital Experience Through Comprehensive UX Research

Case Study: Why Users Abandoned Checkout Without Guest Access

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Download Resume

BLOGS: UX Research Leadership | Servant Leaders Lessons | UX Research Case Studies and Impact
UX Research Methods and Best Practices | UX Research Ops & Processes

Download Resume

BLOGS: UX Research Leadership | Servant Leaders Lessons | UX Research Case Studies and Impact
UX Research Methods and Best Practices | UX Research Ops & Processes

BLOGS: UX Research Leadership | Servant Leaders Lessons | UX Research Case Studies and Impact
UX Research Methods and Best Practices | UX Research Ops & Processes

Download Resume

RESUME

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