PHILIP BURGESS

By Philip Burgess | UX Research Leader When I first started working in UX research, I quickly realized how time-consuming and complex gathering and analyzing user data could be. Sorting through interviews, surveys, and usability tests often felt overwhelming. Then I discovered AI tools designed specifically to support UX research. These tools transformed my workflow, making it faster and more insightful. If you want to improve your UX research process, here are some of the be

By Philip Burgess | UX Research Leader When I first started working on usability testing, I quickly realized how time-consuming and repetitive the process could be. Crafting the right questions and scenarios to uncover real user pain points felt like an endless challenge. That’s when I turned to AI prompts to help streamline my workflow and get more insightful feedback faster. Over time, I discovered several AI prompts that consistently deliver clear, actionable results durin

By Philip Burgess | UX Research Leader User experience (UX) research has always played a key role in shaping products that meet user needs. Today, artificial intelligence (AI) is transforming this field, shifting UX research from a purely tactical function to a strategic driver of innovation and business growth. This change affects how teams gather insights, make decisions, and design experiences that truly resonate with users. UX researcher reviewing AI-driven insights AI En

By Philip Burgess - UX Research Leader AI is no longer a buzzword in UX research—it’s becoming part of the toolkit. From auto-summarizing interviews to clustering survey responses, AI promises speed and efficiency. But here’s the catch: AI should augment human insight, not replace it. The real power lies in combining the scale and speed of AI with the empathy, curiosity, and contextual understanding that only humans bring. AI and UX Research Strategy: Why AI Alone Falls Shor

By Philip Burgess - UX Research Leader AI is quickly becoming an essential partner for UX researchers. From brainstorming research questions to synthesizing findings, the right prompts can unlock faster insights and help teams scale research impact. Below is a curated list of 100 AI prompts for UX research , organized into categories you can use throughout the research lifecycle. Research Planning & Strategy Generate research questions about [specific feature/product]. Create