PHILIP BURGESS

By Philip Burgess | UX Research Leader When I first started using ChatGPT in my UX research projects, I was curious but cautious. Could an AI really help me understand users better? Over time, I discovered practical ways to use ChatGPT that saved me time, sparked new ideas, and improved the quality of my research. If you are a UX researcher looking to enhance your process, this post shares my experience and tips on how to use ChatGPT effectively. ChatGPT conversation on UX re