PHILIP BURGESS

By Philip Burgess | UX Research Leader Leadership styles shape how teams perform, how individuals feel valued, and how goals are achieved. Two approaches that often get confused are servant leadership and people-pleasing . While both involve caring for others, their motivations and outcomes differ greatly. Understanding these differences helps leaders build stronger teams without sacrificing their own boundaries or effectiveness. What Servant Leadership Means Servant leaders

By Philip Burgess | UX Research Leader Servant leadership has gained popularity as a leadership style that focuses on serving others, fostering collaboration, and prioritizing the growth and well-being of team members. It encourages leaders to listen, empathize, and support their teams rather than simply directing or commanding. Despite its emphasis on humility and service, servant leadership still requires clear expectations to function effectively. Without clear guidelines,

By Philip Burgess | UX Research Leader Servant leadership often gets misunderstood as a style where leaders simply yield to others, avoiding conflict or difficult decisions. This view misses the core of what servant leadership truly means. Serving others does not require passivity or sacrificing your own needs and limits. In fact, setting clear boundaries is essential to lead effectively while serving. This post explores how servant leaders can balance care and authority, ens