PHILIP BURGESS

By Philip Burgess | UX Research Leader Understanding how users organize information is crucial for creating intuitive designs and effective navigation systems. One method that has gained attention for its flexibility and depth is the hybrid card sort . This approach combines elements of both open and closed card sorting, offering a balanced way to gather user insights. This post explores what hybrid card sorting is, how it works, and why it can be a valuable tool for designer

By Philip Burgess | UX Research Leader Understanding how users organize information is key to creating clear and intuitive navigation and content structures. One effective method to gather this insight is the closed card sort . This technique helps designers and researchers test how well predefined categories work for users and identify potential improvements in labeling or grouping. Person performing a closed card sort with labeled cards on a table What is a Closed Card Sort

By Philip Burgess | UX Research Leader Understanding how users organize information is key to creating intuitive websites and applications. One effective method to gather this insight is the open card sort . This technique helps designers and researchers uncover how people naturally group content, which can guide navigation, labeling, and overall structure. Open card sorting invites participants to categorize items in a way that makes sense to them, without predefined groups.

By Philip Burgess | UX Research Leader Card sorting is a simple yet powerful technique used to organize information in a way that makes sense to users. It helps designers, developers, and researchers understand how people group and label content, which improves website navigation, app menus, and overall user experience. This post explores what card sorting is, how it works, and practical ways to use it effectively. Cards sorted into categories on a wooden table What Is Card S

By Philip Burgess | UX Research Leader Understanding how users organize information is key to creating intuitive digital experiences. Card sorting is a simple yet powerful UX research method that reveals how users think about content and structure. By mastering card sorting, designers and researchers can build websites, apps, and products that feel natural and easy to navigate. This post explains what card sorting is, how to run effective sessions, and how to analyze results