PHILIP BURGESS

By Philip Burgess | UX Research Leader When I first started crafting my UX research resume, I struggled with one big question: how do I show real impact without resorting to inflated or fake numbers? Many job seekers feel pressured to add flashy metrics that don’t truly reflect their work. But in UX research, genuine impact often comes from insights, decisions influenced, and user experience improvements that don’t always translate into neat percentages or dollar signs. I lea