PHILIP BURGESS

Recruiting the right participants is one of the biggest challenges in UX research. Without suitable users, even the best-designed studies can fail to deliver meaningful insights. Finding people who match your target audience, are willing to participate, and provide honest feedback requires careful planning and smart strategies. This post explores practical ways to recruit participants effectively, helping you gather valuable data that drives better user experiences. Participa

By Philip Burgess | UX Research Leader When conducting UX research, selecting the right participants is crucial. The quality of your insights depends on how well your participants match the target user profile. This is where screener questions come in. They help filter out unsuitable candidates and ensure you gather relevant data from the right people. Including effective screener questions saves time, reduces bias, and improves the overall success of your research. This post

By Philip Burgess | UX Research Leader Recruiting participants for research, clinical trials, or user studies often feels like a bottleneck. When demand grows, many systems struggle to keep up, leading to delays, increased costs, and compromised data quality. Building a participant recruitment system that scales means creating a process that can handle increasing volumes without losing efficiency or accuracy. This post explains how to design such a system with practical steps

Creating an internal participant panel can transform how your organization gathers feedback, tests ideas, and makes decisions. Instead of relying on external sources or ad hoc groups, an internal panel offers a reliable, engaged pool of participants who understand your context and can provide timely insights. This guide walks you through the process of building an internal participant panel that fits your organization’s needs and delivers consistent value. Team collaborating

By Philip Burgess | UX Research Leader User experience (UX) research plays a vital role in creating products that truly meet user needs. For ResearchOps teams, managing and executing research efficiently requires the right set of tools. These tools help streamline workflows, organize data, and deliver insights that drive better design decisions. This post highlights essential UX research tools that every ResearchOps team should know to improve their processes and outcomes. UX

By Philip Burgess | UX Research Leader Research plays a crucial role in shaping products, services, and business decisions. Yet, within the research field, terms like ResearchOps and Research Strategy often cause confusion. Both are essential but serve different purposes. Understanding how they differ helps teams work more effectively and deliver better outcomes. What is ResearchOps? ResearchOps, short for Research Operations, focuses on the practical side of research. It inv

By Philip Burgess | UX Research Leader Recruiting the right participants for UX research can make or break the success of a project. Without genuine user insights, teams risk building products that miss the mark. Yet, finding and engaging suitable participants often proves difficult. This post explores practical strategies to recruit UX research participants, highlights common challenges, and reviews tools that can simplify the process. User research recruitment form on lapto