PHILIP BURGESS

By Philip Burgess | UX Research Leader When working on user experience (UX) projects, one challenge I often face is managing the wealth of insights gathered from research sessions, usability tests, and user interviews. These insights are valuable, but without a clear system to organize and reuse them, they tend to get lost or forgotten. That’s why I decided to create a UX insight library template—a structured way to capture, store, and retrieve UX knowledge for future project

By Philip Burgess | UX Research Leader Creating a UX research repository is a smart move for any team that wants to make user insights accessible and actionable. Yet many repositories end up unused, cluttered, or difficult to navigate. The challenge lies not just in collecting research but in building a system that teams want to return to and rely on. This post explains how to build a UX research repository that truly supports your team’s work and encourages ongoing use. UX r