PHILIP BURGESS

By Philip Burgess | UX Research Leader User experience (UX) research plays a crucial role in designing products that truly meet user needs. Yet, many organizations face a challenge: how to make UX research accessible to more team members without sacrificing the quality of insights. Opening up research beyond specialized teams can speed up decision-making and foster a user-centered culture. But if not done carefully, it risks producing unreliable or shallow findings. This post