PHILIP BURGESS

By Philip Burgess | UX Research Leader Research plays a crucial role in shaping products, services, and business decisions. Yet, within the research field, terms like ResearchOps and Research Strategy often cause confusion. Both are essential but serve different purposes. Understanding how they differ helps teams work more effectively and deliver better outcomes. What is ResearchOps? ResearchOps, short for Research Operations, focuses on the practical side of research. It inv