PHILIP BURGESS

By Philip Burgess | UX Research Leader When I first stepped into a UX research leadership role, I quickly realized that guiding a team through complex projects was far more challenging than I expected. Mistakes happen, but some can slow down progress or even damage the credibility of UX research within an organization. Over time, I learned which pitfalls to watch for and how to steer clear of them. If you lead a UX research team or aspire to, this post will help you avoid com