PHILIP BURGESS

By Philip Burgess | UX Research Leader User experience (UX) teams in large enterprises face unique challenges as they grow. Managing research efforts across multiple products, teams, and regions can quickly become overwhelming without a clear system in place. This is where ResearchOps plays a crucial role. It provides the structure and support needed to scale UX research effectively, ensuring insights reach the right people at the right time. Understanding why ResearchOps mat