PHILIP BURGESS

By Philip Burgess - UX Research Leader UX Research has long been the quiet powerhouse behind great products. But too often, researchers find themselves on the sidelines—brought in too late, under-leveraged, or misunderstood. Getting a seat at the table isn’t just about visibility; it’s about influence, timing, and trust. Here’s how UX Research can move from reactive support to strategic leadership. Getting UX Research a Seat at the Table: 1. Speak the Language of Decision-Mak