PHILIP BURGESS

Usability benchmarking is a powerful tool in UX research that helps teams measure how well users interact with a product compared to previous versions or competitors. It provides clear, data-driven insights that guide design improvements and track progress over time. This post explains what usability benchmarking is, why it matters, and how to carry it out effectively. Usability Benchmarking What Is Usability Benchmarking? Usability benchmarking involves testing a product’s u