PHILIP BURGESS

By Philip Burgess | UX Research Leader When working on user experience (UX) projects, decisions shape the final product. Yet, many teams struggle to keep track of why certain UX recommendations were made, who made them, and what impact they had. Without a clear record, teams risk repeating mistakes, losing valuable context, or confusing stakeholders. That’s where a decision log template becomes essential. It helps document UX recommendations clearly and consistently, making t

By Philip Burgess | UX Research Leader Creating consistent UX research templates is a challenge when working with a large team. Without a clear standard, research outputs can vary widely, making it difficult to compare findings, share insights, and maintain quality. This post explains practical steps to build and maintain standardized UX research templates that support collaboration and improve the overall research process. Standardized UX research templates organized on a de