PHILIP BURGESS

When designing a product or interface, identifying usability problems early can save time and resources. One effective method to find these issues is heuristic evaluation. This technique involves experts reviewing a product against established usability principles to spot problems that might confuse or frustrate users. Understanding heuristic evaluations helps teams improve user experience before launching or updating a product. Expert conducting heuristic evaluation on a web

By Philip Burgess | UX Research Leader User experience (UX) plays a crucial role in the success of any digital product. One effective method to improve UX is heuristic evaluation. This technique helps identify usability problems early, saving time and resources while enhancing user satisfaction. This post explains what heuristic evaluation is, how to conduct it, and shares best practices to get the most from this approach. A UX researcher performing heuristic evaluation on a