PHILIP BURGESS

By Philip Burgess | UX Research Leader Understanding users deeply is essential for creating products that truly fit their needs. Diary studies offer a unique way to capture real-life user experiences over time, providing insights that other methods might miss. This post explains what diary studies are, how to conduct them effectively, why they are valuable in UX research, and best practices to follow. User recording daily experiences in a diary What Are Diary Studies in UX Re

By Philip Burgess | UX Research Leader Understanding users is the foundation of creating meaningful and effective digital experiences. UX research methodologies offer a variety of tools to uncover user needs, behaviors, and pain points. Choosing the right method at the right time can make the difference between a product that delights users and one that frustrates them. This guide breaks down key UX research methods, explaining how and when to apply them for the best results.