PHILIP BURGESS

By Philip Burgess - UX Research Leader In today’s fast-moving digital world, UX research isn’t just about running studies and collecting data—it’s about building systems that help organizations make better, evidence-based decisions. For leaders managing large UX research teams, the role expands beyond methods and deliverables. It’s about vision, alignment, and people development . The Role of a UX Research Leader At scale, leadership becomes less about conducting studies your