top of page

Why More Research Doesn’t Always Mean Better Strategy

By Philip Burgess | UX Research Leader


In business and decision-making, it’s easy to assume that gathering more research automatically leads to better strategies. The idea seems logical: the more information you have, the smarter your choices will be. Yet, in practice, this is not always true. Sometimes, an overload of data can cloud judgment, delay action, and even lead to poor decisions. Understanding why more research doesn’t always improve strategy can help leaders and teams focus on what really matters.


Eye-level view of a cluttered desk filled with papers, charts, and a laptop
Too much research material scattered on a desk

The Pitfalls of Excessive Research


Collecting data is essential, but when it becomes excessive, it can cause several problems:


  • Analysis Paralysis

When teams have too much information, they may struggle to make decisions. The fear of missing something important can lead to endless analysis without moving forward.


  • Dilution of Focus

More data often means more variables to consider. This can distract from the core issues and dilute the focus of the strategy.


  • Increased Costs and Time

Research takes resources. Spending too much time and money on gathering data can delay implementation and reduce overall efficiency.


  • False Sense of Security

Having a large amount of data may create overconfidence. Decision-makers might believe their strategy is foolproof, ignoring the need for flexibility and adaptation.


When Research Adds Value


Research is valuable when it is targeted and purposeful. Here are some ways to ensure research supports strategy effectively:


  • Define Clear Objectives

Know exactly what questions the research needs to answer. This prevents gathering irrelevant information.


  • Prioritize Quality Over Quantity

Focus on reliable, relevant data rather than trying to collect everything.


  • Use Research to Test Assumptions

Instead of trying to predict every outcome, use research to validate or challenge key assumptions.


  • Set Deadlines for Research

Limit the time spent on research to avoid delays and encourage timely decisions.


Real-World Examples


Consider a startup planning to launch a new product. The team spends months collecting market data, competitor analysis, and customer feedback. However, the delay allows competitors to release similar products first, capturing market share. Here, too much research slowed down action.


On the other hand, a company launching a new app focused on a few critical user needs identified through quick surveys and prototype testing. They launched early, gathered real user feedback, and iterated rapidly. Their strategy succeeded because they balanced research with action.


How to Balance Research and Strategy


Balancing research and strategy requires discipline and clarity:


  • Set Clear Research Goals

Identify what information is essential to move forward.


  • Limit Data Sources

Choose a few trusted sources rather than trying to cover every angle.


  • Combine Research with Experience

Use intuition and past knowledge alongside data.


  • Be Ready to Adapt

Accept that no research can predict everything. Build flexibility into your strategy.


Close-up view of a person writing notes on a strategy plan with charts and graphs nearby
Person writing strategy notes with charts and graphs on table



Comments

Rated 0 out of 5 stars.
No ratings yet

Add a rating
bottom of page