PHILIP BURGESS

By Philip Burgess | UX Research Leader User experience (UX) leadership is often talked about in broad terms, but real lessons come from concrete examples. A recent case study I reviewed revealed practical insights into what makes UX leadership effective and impactful. This post breaks down those lessons, focusing on how UX leaders can guide teams, influence product decisions, and create meaningful user experiences. A UX designer creating wireframes during a brainstorming sess