PHILIP BURGESS

By Philip Burgess - UX Research Leader Finding the balance between business goals, time, and user understanding. 💬 Introduction: The Art...

By Philip Burgess - UX Research Leader How studying people taught me how to lead them. 💬 Introduction: Leadership Lessons Hidden in...

By Philip Burgess - UX Research Leader How humility, listening, and empowerment create stronger research cultures. 💬 Introduction:...

By Philip Burgess - UX Research Leader By Philip Burgess – UX Research Leader 📧 phil@philipburgess.net  | 🌐 www.philipburgess.net...

Stay ahead in the ever-evolving field of UX research. Discover the top 5 trends that will shape the industry in 2025, from AI-powered insights to continuous user feedback.

When it comes to building a user experience that truly resonates, the tools we choose can make all the difference. Over the years, I’ve...

Philip Burgess – UX Research Leader Exploring AI + UX Research to shape better human experiences Why Strategy Matters in UX Research UX...

Philip Burgess – UX Research Leader Exploring AI + UX Research to shape better human experiences A New Era for UX Research Artificial...

As user expectations accelerate and product cycles compress, UX researchers must evolve beyond traditional study methods to embrace continuous, real-time feedback systems. Here's how to build research practices that keep pace with modern product development.

By Philip Burgess - UX Research Leader Why Cross-Cultural Research Matters As products scale globally, UX research must go beyond a...

By Philip Burgess - UX Research Leader Why Storytelling Matters in the Age of AI AI is transforming UX research by generating faster...

By Philip Burgess - UX Research Leader Rethinking Research Participants Traditionally, UX research relies on recruiting human...

By Philip Burgess - UX Research Leader Why Ethics Matter in the Age of AI AI is reshaping how we conduct UX research — from automated...

By Philip Burgess - UX Research Leader Why ROI Matters More Than Ever In an era where AI is accelerating workflows and budgets are under...

By Philip Burgess - UX Research Leader Resumes have barely changed in decades—static documents, bullet points, and PDFs that rarely...

As user expectations accelerate and product cycles compress, traditional research methods are giving way to continuous feedback loops. Here's how to build a research practice that keeps pace with modern product development.

When diving into complex user data, the challenge is often not just collecting insights but making sense of them. I’ve found that...

As users seamlessly move between devices and platforms, UX researchers must evolve their strategies to capture insights across the entire user journey. Here's how to build research frameworks that work in our multi-device world.

When I first dove into the world of user experience, I quickly realized it’s more than just making things look pretty. It’s about...

🎯 Background An e-commerce retailer noticed unusually high shopping cart abandonment rates. Initial analytics showed a sharp drop-off at...