PHILIP BURGESS

By Philip Burgess | UX Research Leader When I first started designing research studies, I often faced a frustrating challenge: investing weeks or even months recruiting participants only to find that my hypotheses were weak or flawed. This meant wasted time, resources, and sometimes the need to start over. Over time, I discovered a powerful way to avoid this pitfall—using artificial intelligence to stress-test research hypotheses before recruiting anyone. This approach transf

By Philip Burgess | UX Research Leader When I first joined a UX research team, I quickly realized how much time was wasted reinventing the wheel. Every project required crafting new prompts for interviews, surveys, or usability tests, often from scratch. This slowed down the process and sometimes led to inconsistent data. That’s when I started building a prompt library template tailored for UX research teams. It transformed how we worked, making research faster, clearer, and

By Philip Burgess | UX Research Leader User experience research demands creativity, precision, and efficiency. AI tools can help researchers generate ideas, analyze data, and communicate findings faster. However, knowing which AI prompts to use can make a big difference in the quality and speed of your work. This post shares essential AI prompts every UX researcher should save to improve their workflow and deliver better insights. A UX research dashboard with visual data and

By Philip Burgess | UX Research Leader User experience (UX) research teams often face the challenge of managing a wide range of research prompts, questions, and tasks. Without a clear system, valuable insights can get lost, and the research process may become inefficient. A prompt library template helps organize and standardize research prompts, making it easier for teams to plan, execute, and analyze studies. This article explains how UX research teams can build and use a pr

By Philip Burgess | UX Research Leader Research teams often face challenges in managing data, writing reports, and maintaining consistency across projects. These challenges can slow progress and create confusion. One research team found a way to overcome these obstacles by adopting standardized templates. This change improved their workflow, communication, and overall productivity. Research workspace showing standardized templates on a laptop screen The Problem with Inconsist

By Philip Burgess When it comes to building a strong UX research practice, having the right tools can make all the difference. Over the years, I’ve seen how the right software and platforms can transform raw data into actionable insights, helping teams make smarter, user-centered decisions. But with so many options out there, how do you choose the best UX research tools that truly streamline your workflow and elevate your strategy? Let’s dive into some of the top tools that I