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UX Research Leadership


How to Get Into UX Research: A Step-by-Step Guide for Beginners
By Philip Burgess - UX Research Leader UX Research (UXR) is one of the fastest-growing fields in design and technology. As businesses strive to deliver seamless user experiences, researchers play a crucial role in uncovering user needs, behaviors, and motivations. If you’ve ever been curious about how people interact with products—or you’ve wanted to make technology more intuitive—UX Research might be the perfect career path. But where do you start? Here’s a clear roadmap for
Philip Burgess
3 min read


The Biggest Mistakes Senior UX Researchers Make (And How to Avoid Them)
By Philip Burgess – UX Research Leader Senior UX researchers are often the backbone of product strategy—trusted to uncover insights,...
Philip Burgess
2 min read


UX Research with No Budget – Getting Insights Without Spending a Dime
By Philip Burgess – UX Research Leader One of the biggest myths in UX research is that it requires big budgets, fancy tools, and large...
Philip Burgess
2 min read


How to Present UX Research Findings to Executive Stakeholders
By Philip Burgess – UX Research Leader You’ve run the study, analyzed the data, and pulled together your insights. Now comes the part...
Philip Burgess
2 min read


From Researcher to Leader: Lessons Learned as a UX Research Manager
By Philip Burgess – UX Research Leader Making the leap from hands-on UX researcher to UX research manager is more than a change in...
Philip Burgess
2 min read


When Product Owners Don’t Believe in UX Research – Challenges and How to Overcome Them
By Philip Burgess – UX Research Leader In an ideal world, product owners (POs) and UX researchers work hand in hand—POs define priorities...
Philip Burgess
2 min read


Mentoring and Coaching Junior UX Researchers – Building the Next Generation of Talent
By Philip Burgess – UX Research Leader The strength of a UX research team isn’t just in the expertise of its senior members—it’s in how...
Philip Burgess
3 min read


Agile and UX Research – Building Better Products, Faster
By Philip Burgess – UX Research Leader Agile has become the dominant approach for software development, with its focus on speed,...
Philip Burgess
2 min read


From Manager to Mentor: Shifting Your Leadership Style
By Philip Burgess – UX Research Leader Leadership is more than assigning tasks and hitting deadlines—it’s about inspiring growth,...
Philip Burgess
2 min read


Core Competencies Every UX Research Leader Should Develop
By Philip Burgess – UX Research Leader A great UX research leader is more than just an exceptional researcher — they’re a strategist, a...
Philip Burgess
2 min read


Leading Through Ambiguity: UX Research in Uncertain Times
By Philip Burgess – UX Research Leader In a world defined by volatility, uncertainty, complexity, and ambiguity (VUCA), UX researchers...
Philip Burgess
2 min read


Measuring the Impact of UX Research: Beyond the Metrics
By Philip Burgess – UX Research Leader UX research is often the quiet force behind great products—shaping decisions, reducing risk, and...
Philip Burgess
2 min read


Mentorship in UX Research: Growing the Next Generation of Leaders
By Philip Burgess – UX Research Leader UX research is a field built on curiosity, empathy, and continuous learning. But behind every...
Philip Burgess
2 min read


What Makes a Great UX Research Leader
By Philip Burgess – UX Research Leader In the evolving landscape of digital products and services, UX research has emerged as a strategic...
Philip Burgess
2 min read


How to Handle a Difficult UX Researcher Who’s Underperforming
By Philip Burgess – UX Research Leader UX research is a cornerstone of user-centered design—but what happens when the researcher...
Philip Burgess
2 min read


Building a UX Research Team from Scratch: A Strategic Guide
By Philip Burgess – UX Research Leader Whether you're the first UX researcher at a startup or tasked with scaling a research function in...
Philip Burgess
2 min read


Leading a UX Research Team: Strategy, Culture, and Impact
By Philip Burgess – UX Research Leader UX research is no longer a niche function—it’s a strategic powerhouse that drives product...
Philip Burgess
2 min read


How to Deal with Difficult Stakeholders and Product Owners Who Don’t Value UX Research
By Philip Burgess – UX Research Leader If you’ve been a UX researcher for any length of time, you’ve likely encountered a stakeholder or...
Philip Burgess
2 min read


Why UX Research Findings Sometimes Don’t Get Implemented (And What You Can Do About It)
By Philip Burgess – UX Research Leader You’ve conducted rigorous research, synthesized insights, and delivered a beautifully crafted...
Philip Burgess
2 min read


What Makes a Great UX Researcher
By Philip Burgess – UX Research Leader UX research is more than a job—it’s a craft that blends empathy, curiosity, analytical thinking,...
Philip Burgess
2 min read
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